As we emerge into the post-pandemic world, companies, industries and governments are re-examining their strategies, driven simultaneously by the lessons of a once-in-a-century pandemic, and the consequences of a once-in-a-generation geo-political realignment.
The shock of covid was as large as they come. Yet, thankfully, the organizations and the systems that run our world proved remarkably resilient. Despite early panic, retail markets did not run out of essentials; despite an unprecedented strain on healthcare workers, hospitals and healthcare systems did not collapse (except in India’s overwhelmed cities during its second wave); despite dire predictions, the world and its organizations adapted with notable flexibility to supply chain strains, labor shortages, work-from-home, and a new set of distanced norms. Yes, too many lives were lost, and the scars linger, but we are emerging with lessons learned.
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